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Course Description

Professional facilitation skills are crucial for anyone involved in the delivery of adult education and workplace learning. The transition to online meetings, training, and learning demands a high degree of skill from facilitators, whether they are facilitating customized or mandated programs, running an effective meeting, or operating in the more challenging arena of process facilitation. Join us online as we identify the role of the facilitator in different contexts and modalities, review trends in workplace learning and how these trends impact the evolving role of the facilitator, develop skills required for virtual environments through synchronous and asynchronous facilitation, explore tools and techniques for selected facilitation scenarios, and develop individual action plans to achieve our own facilitation goals.

Expect 3-5 hrs of work per week (asynchronous), and 1 hour of synchronous learning per week (see section notes)

Learner Outcomes

Critical Performance Statement:

By the end of this course/program, you will have demonstrated the ability to evaluate and select appropriate facilitation models and tools in support of specified learning outcomes.

Learning Outcomes:

To achieve the critical performance described above, you will have demonstrated the ability to:

  • Review trends in learning development and how these trends are evolving learning facilitation and the role of the facilitator
  • Evaluate the application of relevant adult learning principles to effective training, and process, facilitation
  • Differentiate between, and practice the skills required for, virtual and classroom facilitation
  • Demonstrate the use of appropriate tools and techniques for selected process facilitation scenarios
  • Develop individual action plans to achieve your own facilitation goals


Learner Evaluation Plan:

  • Facilitation Practice Through Participation in Discussions
  • Facilitation Practice with Models, Methods and Tools (Individual and Group Activity)
  • Asynchronous Facilitation Exercise


Course requirements: The course requires a computer and online access to the OISE course environment, as well as the ability to connect online to other websites and resources as required. Important: You may require the ability to download tools and software in order to experiment with various technologies.

Applies Towards the Following Certificates

Enroll Now - Select a section to enroll in
Section Title
Facilitation Skills
Mar 07, 2024 to Apr 25, 2024
7:00PM to 8:15PM
Mar 13, 2024 to Apr 24, 2024
Schedule and Location
Total Hours
  • Online
Delivery Options
Course Fee(s)
WLD Course Fee non-credit $965.00
Section Notes

In addition to ongoing, active professional dialogue on the learning platform, live e-classes will be hosted on Wednesday evenings from 7:00 - 8:15 p.m. Attendance in these sessions will be required for course success. 

Registration Deadline

February 29, 2023 at 11:59 p.m. EST

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