WLD-FAS - Facilitation Skills
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Course Description
Professional facilitation skills are crucial for anyone involved in the delivery of adult education and workplace learning. The transition to online meetings, training, and learning demands a high degree of skill from facilitators, whether they are facilitating customized or mandated programs, running an effective meeting, or operating in the more challenging arena of process facilitation. Join us online as we identify the role of the facilitator in different contexts and modalities, review trends in workplace learning and how these trends impact the evolving role of the facilitator, develop skills required for virtual environments through synchronous and asynchronous facilitation, explore tools and techniques for selected facilitation scenarios, and develop individual action plans to achieve our own facilitation goals.
Expect 3-5 hrs of work per week (asynchronous), and 1 hour of synchronous learning per week (see section notes)
Learner Outcomes
Critical Performance Statement:
By the end of this course/program, you will have demonstrated the ability to evaluate and select appropriate facilitation models and tools in support of specified learning outcomes.
Learning Outcomes:
To achieve the critical performance described above, you will have demonstrated the ability to:
- Review trends in learning development and how these trends are evolving learning facilitation and the role of the facilitator
- Evaluate the application of relevant adult learning principles to effective training, and process, facilitation
- Differentiate between, and practice the skills required for, virtual and classroom facilitation
- Demonstrate the use of appropriate tools and techniques for selected process facilitation scenarios
- Develop individual action plans to achieve your own facilitation goals
Notes
Learner Evaluation Plan:
- Facilitation Practice Through Participation in Discussions
- Facilitation Practice with Models, Methods and Tools (Individual and Group Activity)
- Asynchronous Facilitation Exercise
Prerequisites
Course requirements: The course requires a computer and online access to the OISE course environment, as well as the ability to connect online to other websites and resources as required. Important: You may require the ability to download tools and software in order to experiment with various technologies.Recommendations
Certificate of Completion:
Upon successful completion of the program, you will be issued a digital Certificate of Completion from OISE Continuing and Professional Learning at the University of Toronto.
Applies Towards the Following Certificates
- Adult Learning and Development : Elective Courses
Elizabeth Gowan is a seasoned learning and development professional with over 20 years of experience driving strategic capacity-building across public, private, and educational sectors. A proud alumna of OISE, she holds a Master’s in Adult Education, and is known for integrating organizational strategy with inclusive, evidence-based pedagogy. As a professor and consultant, Elizabeth designs and facilitates high-impact training for diverse audiences, including executives and educators. Her work champions equity-centered learning, communication excellence, and organizational transformation. A Certified Training and Development Professional, she is recognized for elevating facilitation standards and advancing inclusive design in adult education.